Franklin P. Schargel’s popular book on Total Quality Management (TQM) in Education. This book offers a detailed account of the educational transformation of an inner city school in Brooklyn, N.Y. Illustrated with charts and graphs.
This book illustrates how one school, George Westinghouse Vocational and Technical High School (Brooklyn, New York), has been applying the techniques of total quality management (TQM) to achieve educational change. Following the foreword and introduction, chapter 1 describes TQM, Deming’s 14 points, and the challenges of applying TQM to education. Chapter 2 highlights the tools and techniques for implementing TQM in education, offering a description and procedures for each strategy. Background information on George Westinghouse High School is provided in the third chapter. The fourth chapter offers strategies for getting started. Chapters 5 through 8 describe ways to involve the staff, parents, students, and external customers. Sample surveys are included. Short-term results achieved at the school are described in chapter 9. Chapters 10 and 11 discuss future plans and the future of TQM for education. The final chapter examines the feasibility of using TQM, in light of current challenges in education. Appendices contain information on the school’s vocational courses and contacts. Fifteen figures and two tables are included.
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by Franklin Schargel
English Edition
Hardcover: 197 pages
Publisher: Eye on Education, (February 1994)
Language: English
ISBN-10: 1883001072
ISBN-13: 978-1883001070
6″ X 9″ Hardcover
Click here to purchase the English language edition
Spanish Edition
Cómo transformar la educación a través de la gestión de la calidad total. GuÃa práctica.
Paperback: 178 pages
Publisher: DÃaz de Santos, Madrid (1997)
Language: Spanish
ISBN-10: 84-7978-271-4
6″ X 9″ Paperback
Click here to purchase the Spanish language edition.